Tag Archives: Chat

More Gmailed

We are about four weeks into our school wide move to Google apps and the move is still seemingly smooth.

One minor complaint has been the lack of an alert sound when new mail arrives, as one would get when using a mail client such as Mail. A quick web search solved this problem and by installing Google Notifier, not only do you get a new email alert sound, but a small window opens to inform you who it is from and a gives you a preview of the message. It is actually very good if you are sitting and working at your computer, but if you are like me and most of your day is spent in the classroom with students it serves little purpose… However, it also allows you to set your default email client as Gmail which is a neat feature so that clicking on an email link opens a new web-based Gmail.

The other issue I am trying to solve is around the scan to email function on our Konica Minolta copier. This was an oversight by me and it wasn’t until after our switch and people wanted to scan items that the problem arose. So I spent an hour trying to problem solve this today, religiously following the manual step by step with no luck. I will try the help desk tomorrow.  A little frustrating as I though I had thought of every angle. While it is possible to scan to our server via FTP, scanning to email is the preferred option. Any ideas on how to get this working successfully would be great!

Finally, last week we had one of our iTips PD sessions on Gmail. iTips are our main form of elearning professional development and are optional short burst of learning after school for about 45 minutes. About half the staff attended, some coming with an open mind, willing to be sold the Gmail concept. Most left happy, especially after we had imported their existing Address Book (using A to G) and when they understood the whole Google Gears offline access, filtering and labelling of emails and the chat/video chat functions. Some of the Labs projects also opened up a whole new world of possibilities.

However, some still ask, “So why is Gmail better?” or, “Why did we need to change?”

I will try and cover this more comprehensively in my next post.

GMailed

The past couple of weeks has brought about some major changes to way we are administering our email and calendering systems within our school. We have taken the step to switch our email over from being administered on our own server to the convenience and power of the mighty Google.

The switch happened seamlessly, only requiring a phone call to Inspire to change our MX records to point to Google not to our school’s server. Everything else was completed online, and once Inspire flicked the switch over our Gmail was up and running within a couple of hours once the domain name change had propagated around the globe. After Google had authenticated us as an educational institute, which took about 10 days, we were upgraded to the Education Edition and now have add free services, more comprehensive admin features and the ability to create and manage 100’s of users, all for zero cost. It is very easy to administer the services and like any Google product, there are discussion forums on any conceivable problem you may encounter.

The change has meant some new learning for staff as they have shifted from using Apple’s Mail, to the web based Gmail. Email addresses have remained the same. Those already using Gmail welcomed the transition but others, as with anything new, questioned the need to do it. Managing this change is always the key to making it work.

So why did we change? Here are some of the key reasons.

  • Google apps becomes a one stop shop for school admin. Our existing set-up was a mish mash of systems that meant going to a variety of places to view calendars, check email, shared contacts, chat, video conference, book facilities etc. Google apps gives us that under one log in.
  • Anytime anywhere access. While previously available, the ease of the new system makes the old method seem very clunky.
  • Collaboration! Collaboration! Collaboration! The Google Apps package is built around the notion of sharing, participation and working together.

The one disappointment I have with the Google Apps package is that Google Reader is not part of the service. To access this, you needs to have a separate Google account. Having Reader as part of this service would really make it the hub for all your professional learning network needs. I would also love to see Google’s Custom Search function put in the package.

The biggest challenge I can see is the dependence of staff on using Word or Pages to create documents and then emailing them as attachments to the recipients. While there will always be a need to do this, a huge amount of this documentation can more simple be shared with users. This is a huge change in thinking and approaching how information is shared and worked on among multiple users. Something to keep modeling throughout the school.